Resources and Support

Frequently Asked Questions about noryX™

General Questions

1. What is noryX™?

noryX™ is a holistic AI e-commerce companion platform designed to streamline your online business operations. By leveraging AI-driven data intelligence, noryX provides actionable insights and smart automation, and accelerates decision-making. It empowers businesses to unlock the power of their data, and drive holistic growth through contextual SEO optimization and inventory intelligence. 

2. Who is noryX designed for?

noryX is ideal for small to medium-sized e-commerce businesses looking for an all-in-one AI solution to manage and grow their online sales through actionable data-driven insights.

3. What kind of support is available for noryX?

We offer 24/7 customer support via email, phone, and live chat. We also have a comprehensive knowledge base, the noryX Learning Center, and video tutorials to help you get the most out of noryX.

4. How do I get started with noryX?

To get started, simply install the app directly from the Shopify App Store in just a few clicks. noryX continuously spots actionable insights from store data. 

• Automate & Optimize: One click to apply data driven actions to power-up marketing, sales, or operations. 

• Get Instant, Actionable Insights: noryX continuously spots actionable insights from store data. 

• Automate & Optimize: One click to apply data driven actions to power-up marketing, sales, or operations.

5. How does noryX help me automate and optimize my e-commerce business?

One click to apply data-driven actions to power-up marketing, sales, or operations. Learn more about it at Automate and Optimize.

Features and Functionality

1. What are the key features of noryX?

• AI-Powered Insights: Optimize inventory and SEO with data-driven recommendations.

  • AI-Powered Data Intelligence: Transforms dashboards into real-time, actionable insights for faster, smarter decisions.

• Product-Centric Optimization: Enhance your store's SEO and implement growth strategies.

  • Shop SEO Optimization: Optimizes your store for search engines, driving organic traffic and increasing visibility.

  • Product SEO Optimization: Enhances product listings with AI-driven keywords and descriptions, attracting more potential buyers.

  • Product Media SEO Optimization: Optimizes product images and videos for search, improving discoverability and engagement.

• Human-in-the-Loop: Maintain control with an intuitive review-and-apply workflow.

• Resident Expert Companion: Get real-time insights across your business just by asking.

• Adaptive Web Search: Find highly relevant search results tailored to your business.

Learn more about the product specifications at Product Specification.

2. Is noryX easy to install with Shopify?

Yes, noryX seamlessly integrates with Shopify, offering a user-friendly solution for businesses seeking to thrive in the competitive e-commerce landscape. Install the app directly from the Shopify App Store in just a few clicks. Learn more about it at Getting Started. 

3. How does noryX generate engaging contextual content such as blog posts and email campaigns?

noryX uses information from your store such as products, product media, micro trends such as sales, demand, and macro trends to generate engaging contextual content such as blog posts and email campaigns with full SEO optimization and link building instantly. Learn more about it at Contextual Content. 

4. Does noryX provide Item-level analysis & recommendations?

Yes, noryX provides item-level analysis & recommendations. Learn more about it at Actionable Insights.

5. How does noryX provide AI-generated insights for confident decisions?

noryX harnesses fragmented data into one intelligent layer, transforming dashboards into real-time, actionable insights that drive faster, smarter decisions. Learn more about it at Actionable Insights.

6. Is noryX mobile-friendly?

Yes, noryX is fully responsive and optimized for mobile devices, providing a seamless experience for your e-commerce business from any device.

7. Does noryX offer SEO (Search Engine Optimization) features?

Yes, noryX includes AI-driven SEO tools to help you optimize your shop, product listings, and product media content for search engines, improving your online visibility and driving organic traffic. Learn more about it at Contextual Content.

Pricing and Support

1. How much does noryX cost?

noryX has two pricing plans. Check out our plans page for more information on pricing and discounts. Also, feel free to reach out to support@sustern.ca for exclusive deals and promos.

• noryX Essentials: USD 24/month

• noryX Pro: USD 89/month

2.  Where can I learn more about noryX?

You can get help from our support team, the noryX Learning Center, and video tutorials to help you get the most out of noryX.

3. What can I do with just a question for noryX?

Talk to your data with questions like: “What should be the competitive pricing strategy for next month?”

Contacting noryX™ Support

We're committed to providing you with the best possible support for noryX. Before contacting support, we encourage you to browse the articles and tutorials in our Learning Center, as many common questions are answered here. 

If you've already consulted the Learning Center and require further assistance, please reach out to our noryX support team at support@sustern.ca. To help us resolve your issue quickly, please include the following information in your email: 

• A detailed description of the problem you're experiencing.

• Any relevant screenshots or error messages.

• Your noryX account details (if applicable).